Bonieck D Lively,
Nick
__________________________________________________________________________________
Qualifications
Over 16
years of experience Teaching and Instructing in
Theological Education
Over 14
years Training and Instructing in Information Technology
Education
Over 12
years Coordinating Project Management and Managing IT
Staff
Over 10
years Administrating, Planning and Developing Microsoft
NT networks
Over 8 years Providing Support for PC/Mac
hardware/software technologies
Professional Experience
IT and
Product Support Manager
BEA System (Thailand) Company Ltd, Bangkok, Thailand),
2003-present)
Manage and
coordinate customer (DTAC, AIS, Orange, K-bank, Thai
Framers bank,
etc)
related projects in accord with good project management
standards (e.g., PMI).
Coordinate
and facilitate cross-departmental teams for various
projects
Manage
technical and product support staff ensuring quality
support to our
valued
customers.
Manage the
administration and support of all company business
critical systems (BCS)
English Teach
and Instructor
ECC (Thailand) Company Ltd, Bangkok, Thailand),
2003-present)
Provide
corporate level English instruction on Business
conversation, Email writing and
presentation to various businesses (e.g., Ministry of
Discipline of Thailand, TNT, Kenwood
electronics, etc)
Provide
teaching and instruction on English grammar, reading
comprehension and conversation
to
Matthayom 1-3 students
Develop
course curriculum for a variety of classes for both
Corporate and Matthayom level
student.
Perform
evaluations, testing and program development
Project
Manager
Genentech, So. San Francisco, California (Corporate
Information Technology (CIT), 2001-2002)
Managed
departmental and corporate projects in accord with the
standards of the Project
Management Institute (PMI)
Coordinated, facilitated and developed
cross-departmental teams for various projects
Provided
quantitative system analysis (e.g., Histograms, and
Process Behavior Charts).
Communicated corporate strategies (e.g. Vision, Mission)
at various departmental meetings
IT Manager
Genentech, So. San Francisco, California (Corporate
Information Technology (CIT), 1999-2001)
Managed
the Research, Lab and Medical Affairs Support IT Staff
of 10 System Specialists.
Coordinated with departments to develop, standards,
guidelines, and budgets ($250K- 3M)
through
quantitative system analysis (e.g., Histogram, and
Process Behavior Charts).
Managed
and coordinated approximately 6 10 Customer IT
projects annually.
Developed
Corporate Service Level Agreements to control cost and
set client expectations.
Corporate PC
Desktop Architect
Genentech, So. San Francisco, California (MS Research &
Planning, 1995-1999)
Managed
the corporate PC Customer Support Coordinators program
which consisted of 25
30
Support Coordinators
Researched, tested and implemented new technologies for
strategic enterprise development.
Responsible for development of hardware and software
standards for over 2,500 PC users.
Provided
project analysis documents for key corporate projects
that ranged from $250K 1M.
Managed
various corporate projects and PC architecture teams
(e.g., DMS, DHCP, Y2K)
System Administrator/Supervisor
PG&E, San Francisco, California (Hydro Engineering &
Construction, 1980-1995)
Managed team of 10 Computer Support
Coordinators for HE&C and several other
departments.
Planned,
coordinated and installed LAN hardware/software for over
700 users.
Planned and implemented HW/SW
installations and maintenance for 10 departments.
Implemented the use of new leading
technology for departmental
competitiveness.
Administrated network and managed
Annual budget (over $500K) for various departments.
Education
Project
Management Institute (PMI)
Project Management Certification in
progress, December 2003
English
Communication Centre (ECC), Bangkok, Thailand
Awarded Teacher Training
Certification, May 2003
UC Berkeley Extension,
Berkeley, California
Awarded Project Management Certificate, December
2001
Laney/Merritt College,
Oakland, California
Awarded A.S. in Medical Science, December 1999
B.C.B.I., Berkeley, California
Awarded B.A. & M.A. in Theology and
Philosophy, June, 1984, 1992
Heald Institute of Engineering and
Technology, San Francisco, California
Awarded Diploma in Piping and
Mechanical Design, June, 1980
Achievements/Training
Successfully completed and/or attended the following
programs, conferences and courses in San Francisco
California, Orlando Florida, Dallas Texas and Atlanta
Georgia:
American Management Association (AMA)
Manager I and II, IS Project Management
All Microsoft NT MSCE course work
STI Certified Help Desk Manager
