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				CHRISTOPHER ILLIDGE 
				
				  
				
				CORPORATE 
				TRAINER: 
				
				-   
				
				Established 
				International IT Training program for British Airways Network 
				Control which led to an improvement on the way the airline did 
				its business.  It led to a multi million dollar savings. 
				
				-   
				
				Executed 
				To Be the Best training for British Airways. 
				
				-   
				
				IT Trainer.  
				Trained users on new NT 4 System and MSOffice 97 in New York 
				City, Washington, Houston and Atlanta. 
				
				-   
				
				Developed, 
				wrote and executed “Service Delivery Excellence” for Airline 
				Industry in Bangkok.  Trained Customer Service Agents at JAL and 
				Xiamen Airways.   
				
				-   
				
				Developed 
				and wrote course and companion book “Airline Business in Asia”. 
				
				-   
				
				Sailing 
				Instructor- Royal Yachting Association 
				
				-   
				
				
				Telecommunications Instructor – Royal Navy 
				
				RECENT 
				EXPERIENCE 
				
				  
				
					
						| 
						 
						2000 
						– 2001  | 
						
						 
						
						Bangkok Post 
						
						
						Trainer – Business English  | 
						
						 
						
						Bangkok  | 
					 
					
						| 
						 
						2000  | 
						
						 
						
						Royal Princess Hotel 
						English Teacher - Service Delivery  | 
						
						 
						
						Narathiwat 
						 
   | 
					 
					
						| 
						 
						2001 
						– 2002  | 
						
						 
						JSG 
						Trainer – Service Delivery  | 
						
						 
						
						Bangkok  | 
					 
					
						| 
						 
						2002 
						– 2003  | 
						
						 
						Beta 
						Gro 
						Trainer – Business English  | 
						
						 
						
						Bangkok  | 
					 
					
						| 
						 
						2003  | 
						
						 
						AIS 
						– SHIN Corporation 
						English Teacher for AIS – GSM Engineers   | 
						
						 
						
						Bangkok  | 
					 
					
						| 
						 
						2004  | 
						
						 
						
						Environmental Council 
						Trainer – English for Environmentalists  | 
						
						 
						
						Bangkok  | 
					 
				 
				
				EDUCATION: 
				     
				Destroyer in 
				the North Atlantic 
				
				            
				University of Wales at Cardiff, Politics and Law 
				
				            
				Columbia University, Writing  
				
				            
				New York University, Telecommunications 
				
				  
				
				
				                                                                      
				
					
						| 
						 
						
						EDC  | 
						
						 
						
						University of Wales, 
						Cardiff, B.Sc.   | 
					 
					
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						Navigation School, Lowestoft, 
						
						2nd Mates Certificate (FG)  | 
					 
					
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						Columbia University, 
						Writing Courses  | 
					 
					
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						British 
						Airways:  
						Business courses included  “To 
						be the Best”, 
						“Fundamentals 
						of Management”, 
						“Putting 
						People First” 
						“Supervising 
						in the Workplace” 
						and Pecos River: “Playing 
						to Win.”
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						BO
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						I am an experienced English Teacher, Corporate Trainer 
						and Service Delivery Manager.  I “Deliver Excellence”.  
						I produce and execute excellent, enjoyable, fun loving 
						TOEIC, TOEFL and IELTS courses.  My students have 
						achieved results using my methods.  Many have attained 
						employment with foreign corporations and entry to 
						foreign universities. 
						
						
						I excel in 
						
						training small to medium size classes and teams.  I 
						consistently challenge the way in which the standards 
						are achieved.  
						I am a fun loving, hardworking team player.  I am a 
						talented writer of Business Cases and Company 
						Documentation.  
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						T
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						Network Hardware – Tylink, Link 1.2.3, DSU’s, Lans, Fast 
						E-Net.  X.25.  System Hardware: Swapping Disk Drives, 
						Boards, Power supplies.  Upgrading software systems, 
						Corel to Microsoft office.  Can type 80 wpm.  MSOffice, 
						Corel Office.
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						Teacher/ 
						Trainer:  
						Service Delivery Excellence, Business English, Business 
						Writing, Business Communication, Business 
						Correspondence.  Marketing, Public Relations, Hotel 
						Management, Tourism, Information Technology.   
						
						Specialization: 
						Service Delivery for the Hotel and Aviation Industry.
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						Bangkok: 
						Rajabhat University 
						Bangkok Post 
						Shin Corporation 
						BetaGro 
						Chiang Mai 
						Chiang Mai Univ 
						Royal Princess Hotel  | 
					 
					
						| 
						   
						   | 
						
						
						Editor - 
						Technical Writer
						 
						Editor and writer of Operation Manuals.
						 | 
						
						 
						
						Java Software Group,  BKK  | 
					 
					
						| 
						    | 
						
						English 
						Language Teacher,
						
						Software Trainer–
						
						
						
						OS and PC Applications.  Teacher of English & Business
						
						 | 
						
						 
						
						Bangkok   | 
					 
					
						| 
						 
						
						199  | 
						
						
						Leadership and Management Trainer, Pecos River.
						 | 
						
						 
						
						New York City  | 
					 
					
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						Facilitated training seminars in NYC for Fortune 500 
						companies and leading law firms.
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						19  | 
						
						TOEFL 
						Teacher
						 | 
						
						 
						
						New York City  | 
					 
					
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						Taught English to Chinese and Japanese Clients  | 
						
						 
						
						Connecticut  | 
					 
					
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						19  | 
						
						
						Consultant/Word Processing Operator 
						 | 
						
						
						
						New York City
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						Consulted for major international law firms including 
						Kaye Sholer, King & Spalding, Mayer Brown and Platt, 
						Millbank Tweed, Sullivan and Cromwell, et al.
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						1995 – 1999  | 
						
						
						Telecommunications Consultant
						 | 
						
						 
						
						New York City   | 
					 
					
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						Sold, installed, operated, maintained, and trained users 
						on network hardware and operating systems for 
						international airline clients, including China Air, 
						Frontier Airlines, Sunjet, MarkAir, Alitalia, and 
						Lufthansa.  | 
						
						 
						
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						1995  | 
						
						Ziff 
						Davis
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						New York City  | 
					 
					
						| 
						 
						
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						Installed and trouble shot Fast E-Net at “PC” Computer 
						Magazine and IT Publishing HQ.
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						*  Trained high profile computer journalists.
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						1  | 
						
						Director 
						Operations African International Airways 
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						New York City
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						*  Landed multi-million dollar cargo deal NBO-LGW.
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						*  Achieved landing rights at short notice.
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						*  Government liaison with heads of Kenya, Zambia and 
						Ghana.  | 
					 
					
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						*  Instrumental in aircraft acquisition USA, Belgium, 
						Zaire.  | 
					 
					
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						1  | 
						
						Network 
						Manager, British Airways
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						New York City  | 
					 
					
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						Responsible for the day to day running of data/voice 
						network.   | 
					 
					
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						*  Responsible for hardware valued in excess $US20 
						million.   | 
					 
					
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						*  Responsible for staff of 24 direct reports.  | 
					 
					
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						*  Responsible for vendor relations in seven countries.  | 
					 
					
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						Implemented International Corporate Training Program.  | 
					 
					
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						*  Authored training manuals.  | 
					 
					
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						*  Authored successful Business Cases before BA Board.  | 
					 
					
						
						 
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						Metropolitan 
						Police 
						- 
						Detective. 
						–  
						Achievements: 
						*  Top Detective Divisional Crime Squad.  
						*  Made CID within one year of transfer. 
						*  Celebrity cases included McWhirter murder. 
						*  IRA West End restaurant bombing arrests (Balcombe 
						Street). 
						*  Commissioners award for Bravery and Off-duty arrests.
						
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						Royal Navy – 1958 - 1970 - Achievements: 
						*  Naval Codes and Cyphers Instructor HMS Ganges 
						
						
						*  Fleet Clearance Diving Team (Singapore). 
						*  Ships diver and attachment to 42 Cdo RM, Malaya. 
						*  Crewed Chinese Junk from Hong Kong to Singapore.
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						Offshore 
						Marine – 
						
						Seaman, Cook.  MT Scotian Shore  Supply Ship Oil 
						Exploration Rigs and Barges North Sea.   
						*  Passed examination for Second Mate (Foreign 
						Going). 
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						Theriot Tug 
						and Salvage 
						– Louisiana, USA and UK. 
						
						Achievement: 
						 
						
						
						*  Mate – Transatlantic tug delivery and barge towing.
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						Sail Training 
						Association 
						– Malcolm Miller and Sir Winston Churchill - 
						Achievement:
						
						
						 
						“Whichever Navy you were in, you are always welcome 
						on my ship” - Captain of Malcolm Miller, to me, 
						after saving the ship from an embarrassing moment on the 
						Thames.
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						Bouncer 
						– 
						Truck Driver 
						
						–Bartender 
						- 
						 Safari Guide
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						Actor, comedian, performed stand-up at ‘Caroline’s on 
						Broadway’, ‘Stand-Up New York’ and ‘Comic Strip’.  | 
					 
					
						
						
						I
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						Karate (Seido, Kyokushinkai) Aikido, Wushu.  Trained in 
						Seido Karate with Kaicho Nakamura in New York Honbu, in 
						Tai Chi and Ba Gua with Master Li Hua in Kunming and 
						Aikido with 
						
						Fukakusa sensei 
						
						in Bangkok.  Karate Bangkok with Sensei Koji Yamauchi.  | 
					 
				 
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