CHRISTOPHER ILLIDGE
CORPORATE
TRAINER:
-
Established
International IT Training program for British Airways Network
Control which led to an improvement on the way the airline did
its business. It led to a multi million dollar savings.
-
Executed
To Be the Best training for British Airways.
-
IT Trainer.
Trained users on new NT 4 System and MSOffice 97 in New York
City, Washington, Houston and Atlanta.
-
Developed,
wrote and executed “Service Delivery Excellence” for Airline
Industry in Bangkok. Trained Customer Service Agents at JAL and
Xiamen Airways.
-
Developed
and wrote course and companion book “Airline Business in Asia”.
-
Sailing
Instructor- Royal Yachting Association
-
Telecommunications Instructor – Royal Navy
RECENT
EXPERIENCE
2000
– 2001 |
Bangkok Post
Trainer – Business English |
Bangkok |
2000 |
Royal Princess Hotel
English Teacher - Service Delivery |
Narathiwat
|
2001
– 2002 |
JSG
Trainer – Service Delivery |
Bangkok |
2002
– 2003 |
Beta
Gro
Trainer – Business English |
Bangkok |
2003 |
AIS
– SHIN Corporation
English Teacher for AIS – GSM Engineers |
Bangkok |
2004 |
Environmental Council
Trainer – English for Environmentalists |
Bangkok |
EDUCATION:
Destroyer in
the North Atlantic
University of Wales at Cardiff, Politics and Law
Columbia University, Writing
New York University, Telecommunications
EDC |
University of Wales,
Cardiff, B.Sc. |
|
Navigation School, Lowestoft,
2nd Mates Certificate (FG) |
|
Columbia University,
Writing Courses |
|
British
Airways:
Business courses included “To
be the Best”,
“Fundamentals
of Management”,
“Putting
People First”
“Supervising
in the Workplace”
and Pecos River: “Playing
to Win.”
|
BO
|
I am an experienced English Teacher, Corporate Trainer
and Service Delivery Manager. I “Deliver Excellence”.
I produce and execute excellent, enjoyable, fun loving
TOEIC, TOEFL and IELTS courses. My students have
achieved results using my methods. Many have attained
employment with foreign corporations and entry to
foreign universities.
I excel in
training small to medium size classes and teams. I
consistently challenge the way in which the standards
are achieved.
I am a fun loving, hardworking team player. I am a
talented writer of Business Cases and Company
Documentation.
|
T
|
Network Hardware – Tylink, Link 1.2.3, DSU’s, Lans, Fast
E-Net. X.25. System Hardware: Swapping Disk Drives,
Boards, Power supplies. Upgrading software systems,
Corel to Microsoft office. Can type 80 wpm. MSOffice,
Corel Office.
|
|
Teacher/
Trainer:
Service Delivery Excellence, Business English, Business
Writing, Business Communication, Business
Correspondence. Marketing, Public Relations, Hotel
Management, Tourism, Information Technology.
Specialization:
Service Delivery for the Hotel and Aviation Industry.
|
Bangkok:
Rajabhat University
Bangkok Post
Shin Corporation
BetaGro
Chiang Mai
Chiang Mai Univ
Royal Princess Hotel |
|
Editor -
Technical Writer
Editor and writer of Operation Manuals.
|
Java Software Group, BKK |
|
English
Language Teacher,
Software Trainer–
OS and PC Applications. Teacher of English & Business
|
Bangkok |
199 |
Leadership and Management Trainer, Pecos River.
|
New York City |
|
Facilitated training seminars in NYC for Fortune 500
companies and leading law firms.
|
|
19 |
TOEFL
Teacher
|
New York City |
|
Taught English to Chinese and Japanese Clients |
Connecticut |
19 |
Consultant/Word Processing Operator
|
New York City
|
|
Consulted for major international law firms including
Kaye Sholer, King & Spalding, Mayer Brown and Platt,
Millbank Tweed, Sullivan and Cromwell, et al.
|
|
1995 – 1999 |
Telecommunications Consultant
|
New York City |
|
Sold, installed, operated, maintained, and trained users
on network hardware and operating systems for
international airline clients, including China Air,
Frontier Airlines, Sunjet, MarkAir, Alitalia, and
Lufthansa. |
|
1995 |
Ziff
Davis
|
New York City |
|
Installed and trouble shot Fast E-Net at “PC” Computer
Magazine and IT Publishing HQ.
|
|
|
* Trained high profile computer journalists.
|
|
1 |
Director
Operations African International Airways
|
New York City
|
|
* Landed multi-million dollar cargo deal NBO-LGW.
|
|
|
* Achieved landing rights at short notice.
|
|
|
* Government liaison with heads of Kenya, Zambia and
Ghana. |
|
* Instrumental in aircraft acquisition USA, Belgium,
Zaire. |
1 |
Network
Manager, British Airways
|
New York City |
|
Responsible for the day to day running of data/voice
network. |
|
* Responsible for hardware valued in excess $US20
million. |
|
* Responsible for staff of 24 direct reports. |
|
* Responsible for vendor relations in seven countries. |
|
*
Implemented International Corporate Training Program. |
|
* Authored training manuals. |
|
* Authored successful Business Cases before BA Board. |
|
Metropolitan
Police
-
Detective.
–
Achievements:
* Top Detective Divisional Crime Squad.
* Made CID within one year of transfer.
* Celebrity cases included McWhirter murder.
* IRA West End restaurant bombing arrests (Balcombe
Street).
* Commissioners award for Bravery and Off-duty arrests.
|
|
Royal Navy – 1958 - 1970 - Achievements:
* Naval Codes and Cyphers Instructor HMS Ganges
* Fleet Clearance Diving Team (Singapore).
* Ships diver and attachment to 42 Cdo RM, Malaya.
* Crewed Chinese Junk from Hong Kong to Singapore.
|
|
Offshore
Marine –
Seaman, Cook. MT Scotian Shore Supply Ship Oil
Exploration Rigs and Barges North Sea.
* Passed examination for Second Mate (Foreign
Going).
|
|
Theriot Tug
and Salvage
– Louisiana, USA and UK.
Achievement:
* Mate – Transatlantic tug delivery and barge towing.
|
|
Sail Training
Association
– Malcolm Miller and Sir Winston Churchill -
Achievement:
“Whichever Navy you were in, you are always welcome
on my ship” - Captain of Malcolm Miller, to me,
after saving the ship from an embarrassing moment on the
Thames.
|
|
Bouncer
–
Truck Driver
–Bartender
-
Safari Guide
|
|
Actor, comedian, performed stand-up at ‘Caroline’s on
Broadway’, ‘Stand-Up New York’ and ‘Comic Strip’. |
I
|
Karate (Seido, Kyokushinkai) Aikido, Wushu. Trained in
Seido Karate with Kaicho Nakamura in New York Honbu, in
Tai Chi and Ba Gua with Master Li Hua in Kunming and
Aikido with
Fukakusa sensei
in Bangkok. Karate Bangkok with Sensei Koji Yamauchi. |
|