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Beacon Consulting Pte Ltd. -
Training Courses in Career
& Performance Management, Call
Centre, Customer
Service & Satisfaction, Teambuilding, Decision
Making & Problem Solving
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Training Courses in Career
& Performance Management, Call
Centre, Customer
Service & Satisfaction, Teambuilding, Decision
Making & Problem Solving.
Beacon Consulting was founded on the belief that people provide
the competitive edge in any organization. Our mission statement,
our quality policy, our core values and business objectives support
the importance we place on helping other organizations succeed.
Today,
the development of human resources is more critical than ever.
Competition is global, rather than local. Change is a constant,
rather than a variable. Improvements in technology and work systems
mean that people must continue to learn at an unparalleled rate.
Keeping up with change is no longer enough; the challenge is to
anticipate and prepare for change.
We
have entered the 21st century and Beacon Consulting is well prepared
to support your human resource needs. We have the knowledge, the
systems, and the experience to put your people and your organization
in a position to succeed.
BEACON CONSULTING PTE LTD
78 South Bridge Road
#03-00
Singapore 058708
Tel : 538 9670 Fax : 538 9671
Email : customercare@beacon.com.sg
Website : http://www.beacon.com.sg
| Directors......... |
MR
ZACK BANA |
| |
MS
DOLLY LEONG |
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Programme
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*Target
Audience
|
Duration
|
Customisation Available
|
| Career
& Performance Management |
| Leadership
Practices Inventory |
SM
& MM
|
3
D WS + P
|
yes
|
|
Motivating
Others
|
MM
|
2
D WS
|
yes
|
|
The
Art of Influencing
|
SM
& MM
|
2 D WS
|
yes
|
|
The
360º Way
|
SM
+ MM
|
2
D WS
|
yes
|
|
Frontline
Skills for CRMs
|
FR
|
3
D R WS
|
yes
|
|
Call
Agent Profiling
|
CA
|
-
|
yes
|
|
Call
Coach-Strategy, Skills, Coaching, ROI
|
SM
|
-
|
yes
|
|
Netiquette-CS
On The Net
|
SM,
MM & FR
|
1
D WS
|
yes
|
|
Leading
Change
|
SM
|
2
D WS
|
yes
|
|
High
Performing Teams In Action
|
SM,
MM & FR
|
2
D WS + P
|
yes
|
| The
Art of Delivering Impactful Presentations |
MM
& FR
|
2
D WS
|
yes
|
| The
Art of Facilitating Meetings |
MM
& FR
|
2
D WS
|
yes
|
| The
Art of Negotiation |
SM
& MM
|
2
D WS
|
yes
|
| Team
Dynamics |
SM,
MM & FR
|
2
D R WS
|
yes
|
| Agree
to Disagree |
SM
& MM
|
2
D WS
|
yes
|
| Resolving
Conflicts |
SM,
MM & FR
|
2
D WS + P
|
yes
|
| DISC
Profiling Programme |
SM,
MM & FR
|
2
D RWS + P
|
yes
|
| |
| Customer
Service & Satisfaction |
| Service
Starts With Me |
MM
& FR
|
3
D RWS
|
yes
|
| The
Art of Service |
MM
& FR
|
3
D WS
|
yes
|
| The
Service Strategy |
SM
|
2D
WS
|
yes
|
| Customer
Satisfaction Measurement |
SM
& MM
|
2
D WS
|
yes
|
| Setting
Service Standards |
MM
|
2
D WS
|
yes
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| Effective
Service Recovery |
SM
& MM
|
2
D WS
|
yes
|
| Mapping
the Path of the Customer |
SM
& MM
|
2
D WS
|
yes
|
| |
| Decision
Making & Problem Solving |
| Problem
Solving and Creativity |
SM,
MM & FR
|
2
D WS
|
yes
|
| Unleashing
Your Creative Powers |
MM
& FR
|
2
D WS
|
yes
|
| Leadership
Profiling Inventory |
SM
& MM
|
2
D WS + P
|
yes
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| Learning
to Lead |
SM
& MM
|
2
D WS
|
yes
|
| DiSC
Profiling Workshop |
SM
& MM
|
2
D WS + P
|
yes
|
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| Sales
& Marketing Training |
| The
Art of Customer-Oriented Selling |
SM,
MM & FR
|
2
D WS
|
yes
|
| Success
in Telemarketing |
MM
& FR
|
2
D WS
|
yes
|
| Net
Marketing |
MM
& FR
|
2
D WS
|
yes
|
| |
| Supervisory
& Coaching Skills |
| Superior
Skills for Supervisors |
MM
|
2
D WS
|
yes
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| Motivating,
Managing and Making it Happen |
MM
|
2
D WS
|
yes
|
| Influencing
Skills for Supervisors |
MM
& FR
|
3
D WS
|
yes
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| Optimizing
Performance Through Coaching |
MM
& FR
|
2
D WS
|
yes
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| High
Performing Teams in Action |
SM,
MM & FR
|
2
D RWS
|
yes
|
| DiSC
Profiling Workshop |
SM,
MM & FR
|
2
D RWS + P
|
yes
|
| Facilitation
Skills |
SM
& MM
|
2
D WS
|
yes
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| Successful
Training Techniques |
MM
|
3
D WS
|
yes
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| Experiential
Training for Trainers |
MM
|
3
D WS
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yes
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| Time
& Beyond |
SM,
MM & FR
|
1
D WS
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yes
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| Stress
Management |
SM,
MM & FR
|
1
D WS
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yes
|
*2
D: 2 Day Programme WS: Workshop
RWS: Residential Workshop
P: Profiling Instrument Used SM: Senior Management
MM: Middle Management FR: Frontline Employees
CA: Call Agents
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This section is mainly for companies in
Singapore to submit their company profiles.
However other companies in Asia are also welcome to submit their profiles and
product lists for inclusion.If you
are a manufacturer, factory, trading company or service company in
Thailand, Southeast Asia or elsewhere in the Far East please send your
company profile and product list - including pictures - we will be happy
to feature them in this section.
If you would like to contact any of the
companies featured in this section or would like Bangkok Companies to
source similar products then please send me an email or
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request form |
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