Matthew Rogers

 

 

 

P e r s o n a l  d e t a i l s 

 

                            Date of birth: 15^th December 1975

                               

 

P e r s o n a l   s t a t e m e n t

 

I am conscientious, highly self motivated and determined to get what I want.

I consider perseverance to be one of my greatest assets, I cannot be discouraged.

I need a position that will truly stretch my capabilities.

I am quick and eager to learn new things with the ability and willingness to take on a variety of tasks with enthusiasm.

I feel that my strong interpersonal and communication skills would benefit any organisation.

I am looking for a challenging position within a dynamic company and have a passion for selling.

My interests and hobbies include my Internet business, travel, mountain biking, music and socialising.

 

E m p l o y m e n t 

 

June 04-The Present          Setting up my own business – Miracle Trading

My responsibilities and achievements include:

 

·         I intend to import furniture from Thailand to the Uk

·         I intend supplying retail outlets and the general public

·         This is a web based business which I have set up alone

 

Feb 04–June 04                 Company Sales Trainer – ASA CREDITSAFE.COM

My responsibilities and achievements include:

 

• Sales Training for just over 100 sales staff

·         Consistently hitting and exceeding all sales targets in addition to my normal training               schedule including dealing with multi national key account customers

• Holding the induction/sales courses for new  sales staff
• Training staff on a one-to-one basis and as a group
• Designing courses for specific individuals and departments as determined by their needs relayed to me by their managers
• Holding training sessions for managers and their deputies
• Feeding back all results to the individuals themselves along with their managers and to my superiors
• Assessing the continuing progress of my trainees at regular intervals

 

 

Sep 2002 –Feb 2004           New Business Account Manager - ASA CREDITSAFE.COM

My responsibilities and achievements include:

 

·         Top five seller company wide

·         Consistently hitting and exceeding all sales targets

·         Dealing with high volumes of new business customers

·         Spending seven months as the “unofficial” company sales trainer

·         Consistently attaining sales conversion rates of 50%-60%

·         Selling to all sized companies from one person operations to multi national key account customers

·         Dealing with different groups of customers from accounts clerks to group managing directors and financial directors

 

 

 

 

 

July 2000 –Aug 2002        Beach Bungalow Manager – Leamson 2 Resort, Kohphangan, South Thailand

My responsibilities and achievements include:

 

·         Dealing with every possible aspect of running nine private beach bungalows, restaurant and bar

·         Attracting new guests

·         Organising social events for guests

·         Dealing with payments

·         Translating between English speaking guests and the Thai owners

·         Maintaining the resorts water supply and grounds

·         Purchasing all supplies for the resort from the local markets

·         Advertising and PR for the resort

·         Dealing with my Thai national staff

 

June 1999 – June 2000     Year out

 

Travelling in and around south east Asia, visting Thailand’s islands and mainland, Sumatra in Indonesia, Malaysian islands and mainland and then moving to Perth in Western Austrailia and back to the Uk via Thailand.

This helped my already strong communication skills develop further.

 

 

Sep 1994 – March 1999    Senior Customer Contact Representative – Admiral Insurance Services Limited

My responsibilities and achievements include:

 

·         Top 10 seller company wide exceeding £2.5m in sales revenue covering 8000 policies

·         Dealing with high volumes of customers via telephone or face to face

·         Consistently hitting and exceeding all sales targets in addition to any other work

·         Training of new staff and taking induction courses of 40 people

·         Updating and refreshing the sales training of existing staff

·         Consistently attaining a sales conversion rate of around 35%

·         Level 4 underwriter – assessing risk on special cases of high claims or convictions to decide if the company insures that person or not

 

                                           Customer Contact Representative – Admiral Insurance Services Limited

 

·         Selling motor insurance at high volumes

·         Level 4 underwriter – assessing risk on special cases of high claims or convictions to decide if the company insures that person or not

·         Top 10 seller company wide exceeding £2.5m in sales revenue

 

 

1993 –  Aug 1994    Telemarketing Executive – PHS Plc

My responsibilities and achievements include:

 

·         I achieved very high conversion rates from calls to appointments, up to 40%

·         Co-ordinating direct marketing campaigns for my team

·         Promoted to dealing with special projects on key account national companies

·         Cold calling prospective business clients in large volumes

·         Consistently hitting and exceeding all sales targets given to me

 

 

 

E d u c a t i o n

 

 

                                              Bedwas Comprehensive School

 

GCSE’s – English Literature, English Language, Information Technology, Mathematics, Business Studies

 

Swansea College (Admiral Insurance Services Limited)

 

Passed NEBSM time management/management

 

Level 4 motor insurance underwriter (Admiral Insurance Services Limited)

 

“Train the Trainer” induction programme (Admiral Insurance Services Limited)

 

TACK sales training course (Phs plc)

 

 

C o m p u t e r   s k i l l s

 

Word, Excel, PowerPoint, Outlook, Internet Skills And Some Technical Computer Knowledge